While the healthcare industry is often crowded with buzzwords, Radence is building something deeper, more rigorous, and far more human. At the heart of Radence’s model is early detection for disease interception and enduring support. The Radence journey is about creating a lifelong process of understanding, protecting, and optimizing the health of our members.

Led by Chief Medical Officer Dr. Julie Chen, Radence is defining a higher standard of care than anything else available today. She is a rising star in the field of health span extension through precision medicine in her approach to caring for members.

Beyond Access to Precision Care

Precision programs often involve many modalities and a great deal of data. At Radence, the bar is much higher. Our interpretation of precision medicine involves a multimodal approach, innovative tools, and high-quality data to provide actionable insight that can impact our members’ day-to-day quality of life.

“The beauty and artisanship of our approach lies in selecting the right tools to get an accurate picture of each individual from their health data and creating a highly personalized action plan tailored to each member,” said Dr. Julie Chen. “Providing precision data gives our members some control over their health span. It’s a partnership. Radence gives members clear data-driven guidance and recommendations for an optimized pathway to optimal outcomes. What matters most is the quality of what Radence members receive. From the clinical on-science precision of early detection testing to the accuracy of who our members truly are — that is what leads to reproducibility in our interpretations. Our care model is designed for scientific integrity at every level.”

Radence’s multimodal, multi-layered approach to early detection triangulates insights across tools, organ systems, and time, she explained. “It’s about doing the right tests, not over testing. Quality vs. Quantity,” Dr. Chen said. “It’s about building a more complete picture of your health and reducing the chance of false positives or false negatives that could lead to either unnecessary panic or missed opportunity.”

“While there is significant value in having data, there is an intentional approach to why we gather that data and what we do with it,” she said. “It’s aligned with desired outcomes and personal goals. This is not about gathering random data. The how and the what are based on the why, based on each person’s intentions, goals, and risk factors. That makes it personalized.”

We Walk with You

At Radence, we walk with you. We use what we learn to create a mutual understanding of your health at a cellular level.

“Health is a moving target,” Dr. Chen said. “Diseases evolve. Physiology changes. We grow with our members, so we can see how their bodies are evolving, whether they’re moving toward disease or away from it.”

This continuous relationship enables Radence to detect small shifts that might otherwise be missed. “Our longitudinal approach isn’t just about diagnostics. It’s about building a true health partnership,” she said. “One that is alert, adaptive, and deeply informed.”

The Human Lens

While Radence focuses on science and personalized precision care, what truly guides this innovative model is something deeply human: care as if you’re family.

“When I meet one-on-one with our members, I always ask myself: ‘If this was my parent, my child, my best friend — how would I approach this?’  That’s the lens we bring to every decision,” said Dr. Chen. “Every clinician at Radence is trained not only in the protocols and tools, but in this philosophy. It’s not enough to be highly skilled. Our providers must be deeply invested. If they’re not doing that, they’re not part of Radence.”

The Discipline of Iteration

Medicine moves fast — and Radence does more than keep pace. We lead.

The Radence model is built to never stand still. Whether it’s adding new genes to a genomic panel after just one insight or reevaluating a testing protocol after a single ambiguous case, our clinical team is in constant conversation about continuous improvement.

“There is no static,” Dr. Chen said. “If I don’t like what I’m seeing in a meeting, we iterate. Immediately.”

This commitment to refinement is part of what makes Radence unique.

“We aren’t simply offering what’s available, we are building what should exist,” she said. “Every encounter, every report, every protocol is held to a higher standard, constantly evaluated and pressure tested, focused on the drive to be the best and deliver the best. Always.”

A Curated Experience Rooted in Science

Consistency is not a luxury. It’s a clinical imperative for Dr. Chen and her team at Radence. From the quality of imaging machines to the communication style of our clinicians, Radence is working to ensure that every touchpoint delivers the same level of excellence.

“Whether you’re speaking to a radiologist, internist, or nurse practitioner, you are engaging with one unified standard of care. That level of consistency is rare. And it’s intentional,” Dr. Chen said.

Innovative Care, Rooted in Love

“Radence is not just a system. It’s a mindset. A culture of care rooted in curiosity, rigor, and love. Our members are not patients, they are part of the Radence family,” Dr. Chen said.

To care for someone as if they are family is a high bar.

“It means we don’t accept good enough. It means we question everything. And it means that we are always watching, learning, evolving — so that we can see the stumble before it happens,” Dr. Chen said. “That’s the Radence Standard of Care.”